🦇 Support

We're here to help you navigate the darkness

📧 Contact Us

Have a question, found a bug, or want to share feedback?
We'd love to hear from you!

❓ Frequently Asked Questions

🎮 How do I play?

Tap anywhere on the screen to send a sonar pulse. The pulse reveals obstacles ahead for a brief moment. Navigate through the darkness by timing your taps and avoiding collisions!

💰 How do I restore my purchases?

Your purchases are tied to your Apple ID and will automatically restore when you sign in. If items don't appear, try restarting the app or check your Apple ID in Settings.

☁️ How does iCloud sync work?

If you have iCloud enabled on your device, your game progress (scores, unlocked skins, Echo Points) will automatically sync across all your devices signed into the same Apple ID.

🏆 Why can't I see my score on the leaderboard?

Make sure you're signed into Game Center in your device settings (Settings → Game Center). Your scores will appear after you complete a game in Classic or Daily Challenge mode.

💎 How do I earn Echo Points (EP)?

You can earn EP by: completing daily and weekly quests, finishing campaign levels, logging in daily for streak bonuses, or purchasing EP bundles in the shop.

🎨 How do I use skins I've purchased?

Go to your Profile from the main menu, then select "My Skins". Tap on any owned skin to equip it. Your selected skin will be active in all game modes.

🔄 I'm having technical issues. What should I do?

Try these steps: 1) Close and reopen the app, 2) Restart your device, 3) Check for app updates in the App Store, 4) If the issue persists, contact us at support@florianlabs.com with details about your device and the problem.